Plaum Docs
Everything Plaum does, explained screen by screen — finding and ordering real dishes as a diner, and running orders, reservations, menus, and your website as a restaurant.
Using the Plaum app
Discover dishes, order for pickup or at your table, capture what you ate, and get recommendations from Plaum AI.
Start with your first launch →
Run your restaurant on Plaum
Claim your restaurant in the app, run live orders from the dashboard, and put your menu on your own website.
Start with restaurant onboarding →
Using the Plaum app
55 guides · browse the section
First launch — the onboarding slides
Six full-bleed slides that introduce what Plaum does. Each slide is a real screenshot of the app behind a soft colour wash, with a headline, a line of…
Taste preferences setup
A three-step wizard that gives your recommendations a starting point. Without it the app has no idea what to show you, which is exactly the "Nothing here…
Sign up
One form that creates either kind of account. A single toggle — I run a restaurant — decides which. Everything above the toggle is the same for everyone.
Log in
The front door. Three ways in — Apple, Google, or email and password — plus a fourth door that isn't a sign-in at all: guest browsing.
Forgot & reset password
One field — Email (you@example.com) — and a Send reset link button, with Back to sign in underneath.
Email verification
Signing up creates the account but does not let you in. Until the address is verified, signing in fails with EMAILNOTVERIFIED — and when it does, the…
Restaurant dashboard
11 guides · browse the section
Signing in
Everything that happens before you reach the dashboard: signing in, resetting a forgotten password, accepting a staff invitation, and the two screens that…
Overview
The home screen. It answers "how is the restaurant doing?" — order volume, revenue, tax owed — and gives you jump-off points into the screens you use most.
Orders — the kitchen board
The screen your kitchen lives in during service. Every order that comes in lands here, moves left to right as it's cooked, and drops off when it's handed…
Order History
Every order your restaurant has completed, going back as far as your records run. The kitchen board only shows today; this is where you look for anything…
Support
Your direct line to Plaum. Raise a ticket when something in the product isn't working, and track the replies.
Staff Lobby
A hands-free voice room for your team during service. Think of it as an intercom that runs in the browser: staff join from wherever they are — pass, till,…
Your restaurant website
6 guides · browse the section
Setting up your website
The Website screen is the control panel for your public site: whether it's live, what address it sits on, and the way into the builder.
The Studio builder
Where you design your website: pick a look, choose which sections appear and in what order, write the copy, and publish.
Your live site
What a customer sees when they visit your web address: the navigation that runs across every page, the home page, and the about and contact pages.
The menu page
Your full menu, public and browsable. It's the most visited page on most restaurant websites.
Online ordering
How a customer places a pickup order through your website, and what has to be true for that to be possible.
Table bookings
How a customer requests a table through your website, and where that request lands.